What are the different payment statuses and what do they mean?
Certificate payments can take approximately 6-8 weeks to be received starting on the date the certificate was assigned the Payment Pending status.
Per the Payment Process Diagram, the New Jersey electric utility companies have 35 days to review and approve invoices each month. Certificates under review are assigned the Payment Pending status. Once an invoice is approved by the utilities, it will be assigned the Payment Successful and may take up to 10 days for the payment to reach your bank account.
Certificate Status |
Description |
|---|---|
| Received | This certificate batch has been received and will be invoiced on the first business day of the next month if the associated payment application is listed as “Registered”. |
| Pending Payment |
This certificate batch has been invoiced to utilities for approval. This process takes 35 days. The Estimated (“Est”) Payment Date provided in the Payment History dashboard of the portal reflects when you can expect to receive payment for this certificate batch. |
| Payment Successful |
This certificate batch has been approved and payment was initiated to your bank account on file. The Date Paid listed in the Payment History dashboard of the portal reflects the date this payment was initiated. Please allow 10 days for payment to be reflected in your bank account. |
| Bank Error |
A bank error was received during the payment attempt. To receive payment for this certificate batch, you will need to provide valid banking information here: Update Bank Account Information If you need assistance or have questions, please contact the Program Administrator by phone at (877) 754-3149 or email at [email protected] |